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Design partner programme
GP surgeries & primary care
GP surgeries manage large patient lists with stretched admin teams. Incoming correspondence, patient admin requests and reporting take time that could go back into patient care. Clinical decisions always stay with clinicians.
Design partners wanted
What we are building
AI admin and correspondence workflows for GP surgeries. Clinicians always decide.
We are working with GP surgeries on correspondence and admin workflows, with clinicians deciding every clinical question.
Problems we address
- High volumes of incoming hospital letters and clinical correspondence
- Patient admin requests by phone, online forms and email
- Repetitive coding, filing and routing tasks
- Reporting and data requests from the ICB and NHS England
- Recruiting and keeping admin staff
How AI helps
- AI summaries of correspondence, routed for clinician review
- Patient admin requests sorted and routed to the right team
- Routine reports prepared from practice data
- Standard letters drafted for staff approval
- Workflow dashboards for practice managers
Standards and rules
UK GDPR · Caldicott principles · NHS DSPT · DCB0129 · DCB0160 · NHS DTAC
Clinical, legal and regulatory decisions always stay with qualified people. AI prepares, checks and drafts; a member of your team approves anything that goes out.
Become a design partner
We are looking for a small number of practices to shape the first version and test it on real work. Tell us about your practice and what you would most like to improve.